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Terms & Conditions

By using our website or booking an appointment with Silk Clinics Dubai you agree to the following terms. Please read them carefully.

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Website usage

You agree to use this website lawfully and not to attempt to disrupt its operation, access restricted areas, or use automated tools to scrape content beyond what is permitted by our robots.txt.

Medical information disclaimer

All content is provided for general educational purposes and is not a substitute for individual medical advice, diagnosis or treatment. See our Medical Disclaimer for the full statement.

Appointment booking

Appointment requests submitted online or via WhatsApp are confirmed by our team. A booking is only confirmed once you have received an explicit confirmation from us. We reserve the right to decline or reschedule a booking where clinically appropriate.

Cancellation, late arrival & no-shows

We ask for reasonable notice of cancellations so we can offer the slot to another patient. Late arrivals may result in a shortened appointment to avoid impacting other patients. Repeated no-shows may require a deposit for future bookings.

Full details are set out in our Refund & Cancellation Policy.

Pricing

Indicative prices on our website are for guidance only. Final pricing depends on the individual treatment plan agreed after consultation and may change without notice.

Treatment suitability

All treatments are subject to a clinical assessment. We may decline to perform a treatment if, in our practitioner's judgement, it is not suitable, safe or appropriate for you.

Intellectual property

All content on this website — including text, photographs, illustrations, logos and design — is the property of Silk Clinics Dubai or its licensors and is protected by UAE and international copyright law. You may not reproduce, republish or distribute it without prior written permission.

Limitation of liability

To the maximum extent permitted by UAE law, Silk Clinics Dubai is not liable for any indirect or consequential loss arising from your use of this website. Nothing in these terms limits liability that cannot be excluded by law.

Governing law

These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes will be subject to the exclusive jurisdiction of the Dubai courts.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page with an updated "Last updated" date.

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